Your Heating System won't respond to thermostat commands. Use this emergency troubleshooting guide.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Check if the Heating System thermostat display is on and showing a reading
Replace the Heating System thermostat batteries with fresh ones
Verify the Heating System thermostat is set to the correct mode heat or cool
Check if the Heating System circuit breaker or switch supplying the system is on
Call for Heating System service if the thermostat still does not communicate with the system
Our emergency team is available 24/7. Call now for immediate assistance.