EMERGENCY GUIDE

Heating System Burner Not Firing Emergency

The burner on your Heating System won't fire. Use this emergency troubleshooting guide.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Check that the Heating System gas supply valve is in the fully open position

2

Verify the Heating System has power and the ignition system is receiving voltage

3

Listen for the Heating System ignitor operation clicking or glowing when heat is called

4

Check if the Heating System flame sensor is dirty preventing gas valve from staying open

5

Call for professional Heating System service to diagnose burner firing issues

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.