EMERGENCY GUIDE

Heating System Complete Shutdown Emergency

Your Heating System has shut down completely and won't restart. Follow this emergency troubleshooting guide.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Check the Heating System emergency shut-off switch to ensure it hasn't been bumped off

2

Verify the Heating System circuit breaker hasn't tripped and attempt one reset

3

Look at the Heating System control board for flashing LED error codes

4

Check if the Heating System has a safety lockout that requires manual reset

5

If the Heating System remains shut down, call for emergency service immediately

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.