EMERGENCY GUIDE

Heating System Frost Build-Up Emergency

Excessive frost on your Heating System requires immediate attention. Follow these emergency steps.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Turn off your Heating System to allow frost to thaw naturally

2

Check Heating System for proper airflow both supply and return

3

Verify the Heating System defrost cycle is activating as designed

4

Inspect the Heating System for dirty coils that may impede heat transfer

5

Call for Heating System service if frost continues to accumulate after thawing

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.